Dion Wired Stole My Money

On the 23rd of November 2018 I purchased a TV, Microwave and PS4 game. Later that same morning I realised I purchase the incorrect TV so I cancelled my order and requested a refund. I was told I would get my money back within 7 to 14 days. On the 7th of January I received an e-mail from Felicia Captain, stating that she had processed my refund and I should receive my money in 3 to 5 days. It is 2 months now since I cancelled this order, this company owes me R11598,00. I am a single mother battling to make a living. I have had to take loans on interest to pay for my holiday, my child's schooling and my daily expenses while this company is making every excuse to not give my MY MONEY back.