LM
Lizanda M
1 reviews | Active since Jun 2011
11 Dec 2015, 05:54
DION WIRED - NO DELIVERY
I order and paid for an Ice making machine as a gift for my husband on Friday 27th Nov 2015. I have called Dion wired only to be told the delivery is in process and I must call Dawn WIng couriers. I called Dawn Wing to be told they can not trace my delivery.<br> After numerous telephone calls to Dion and Dawn Wing - still no delivery. They took the payment BUT no delivery. My order number at Dion *** and Tracking number at Dawn WIng DW***.<br> I wonder if I will get the delivery before Xmas next year????
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Replies (1)Dion Wired's replyOfficial
11 Dec 2015, 07:45Hello Marnewick,
We acknowledge receipt of your complaint and apologize for the inconvenience caused by the delay.
Online Team management will investigate this delay and will provide you with updated feedback. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for the inconvenience caused by the delay.
Online Team management will investigate this delay and will provide you with updated feedback. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply11 Dec 2015, 07:45
Official
Hello Marnewick,
We acknowledge receipt of your complaint and apologize for the inconvenience caused by the delay.
Online Team management will investigate this delay and will provide you with updated feedback. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for the inconvenience caused by the delay.
Online Team management will investigate this delay and will provide you with updated feedback. You can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
