fA
farhana A
1 reviews | Active since Feb 2015
04 Dec 2018, 21:20
Dion wired misleading the public
I went to dion wired at mall of Africa on the 02/12/2018 to buy a Nintendo switch console. I asked them if they could match incredible connection price of R5899 and they confirmed that they could but then the manager came back to me and said it was below their cost so they cannot match it. So my question to dion is why say you'll match prices but as a big company like to the public.
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Dion Wired's replyOfficial
05 Dec 2018, 13:41 We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number #16089
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thank you.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We have logged your request with reference number #16089
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thank you.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Dion Wired's reply05 Dec 2018, 13:41
Official
We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number #16089
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thank you.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We have logged your request with reference number #16089
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thank you.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***