Dion wired is the grinch that stole Christmas!

I ordered a tablet on the 24th of November which I was told would be delivered in 10 days. After 12 days I called in to check why there was a delay and was told by the call centre that black Fridays deals were taking longer but I should have it by Friday the 8th of December. On the Friday I received an sms saying that I will receive an sms form the courier company to confirm delivery but I did not receive any sms from the courier. I then had to call in again a few days later to be told that I am speaking to first line and that the second line will investigate and get back to me in 2 days. 2 days passed and still no feedback so I had to call in AGAIN this time I get told they need to get my wavel no. to locate my package and that "I" should call back again in an hour. I called again today this time I was told that my package is still at the courier but up to now no one has tried to contact me and no attempt was made to deliver my package. My niece now has to go through Christmas without her gift because Dion Wired cannot even seem to deliver a package in less than a month. Their service is absolutely useless and up to now not one person ever bothered to call me to assist, I have to take time out of my work to keep following up. Clearly my time and my nieces feelings mean nothing to them because Dion wired cannot think beyond their own pockets! Absolutely disgusted by this