1 reviews | Active since Oct 2018
Dion Wired Gatway
After being a loyal customer at Dion Wired Gateway for may years, purchasing 10's of thousands of Rands per year from the Gateway store, I have recently had the worst experience dealing with the store manager regarding the return of a product purchased.
I have never met a manager that has portrayed such disrespectful mannerism to a customer ever. A manager of such a elite store should never disrespect, insult, or talk down to anybody, whether to a customer, staff member or anybody with less "power" than he does.
I have recently seen that a store manager who thinks a customer is just a means of generating a profit, should never be in the retail service industry. I am deeply disheartened by the experience i had with this store manager at Dion Wired Gateway.
We all must try to respect one another, love and care for one another no matter what the circumstances.
Good day,
We acknowledge receipt of your complaint with reference ***9 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation and assistance.
Regards
Dion Wired Customer Service
***
***73
/SN
Good day,
We acknowledge receipt of your complaint with reference ***9 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation and assistance.
Regards
Dion Wired Customer Service
***
***73
/SN
Good day,
Store management from Dion Wired Gateway has been in contact with you to address the matter.
Regards
Dion Wired Customer Service
***
***73
/SN
Good day,
Store management from Dion Wired Gateway has been in contact with you to address the matter.
Regards
Dion Wired Customer Service
***
***73
/SN
