DION WIRED FALSE ADVERTISING / NO CUSTOMER SERVICE

Dion Wired FALSE ADVERTSING / PATHETIC SERVICE I saw a deal online, Lenovo i7, 8gb ram and 1tb HDD with 3 year onsite warranty for R9 999. i went in store to purchase it and was told its an online offer only (not mentioned on the website). I was then offered a demo unit of that laptop to purchase in store. I don't see why i should have to purchase a demo unit when its advertised as brand new. so i declined and did an online purchase. i was emailed saying it will be delivered in 3 - 5 days. 7 days passed and there was nothing delivered. i emailed the help desk to ask what was happening and i was told that the order was reversed and refunded and the money will reflect in 14 days. When did you plan on telling me this? would i have known if i didn't email? extremely poor service. i am highly disappointed in this store