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Thersia Du Toit Smit
1 reviews | Active since Apr 2014
24 Aug 2016, 14:41
Dion wired false add
<p>Vodacom upgrade deal R 199.00 pm IPhone 5s</p> <p>i went to your Tygervalley branch today when I saw the advert for the iPhone 5s for R 199.00 per month advertised for upgrades and new customers. </p> <p> </p> <p>I was was the told the adverti*****t is wrong and for upgrade customers it's R 240.00 pm. </p> <p> </p> <p>This is ridiculous and misleading adverti*****t. I would like this deal as advertised. </p> <p> </p> <p> </p>
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Dion Wired's replyOfficial
25 Aug 2016, 08:45We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Although we were in line with the CPA and had visible apologies in the store, management will contact you to discuss this matter and resolve it to your satisfaction.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Dion Wired's reply25 Aug 2016, 08:45
Official
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Although we were in line with the CPA and had visible apologies in the store, management will contact you to discuss this matter and resolve it to your satisfaction.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,