Dion Wired : Builder of Hopes, Crusher of dreams

I am in the market for a new TV, and having subscribed to the DionWired newsletter I was excited to see a great opportunity to purchase a Samsung 65"TV! I tried numerous times to fulfill the deal online with the only error suggesting a website error. Nonetheless I resolved to purchase the deal instore - having asked my manager for special dispensation to leave my desk for a space of time. Upon arriving in store I was directed to the TV and was awestruck at what I thought was a great and fortunate find, but it was not to be. It was an error in the adverti*****t that was not corrected, excepting by a tiny ad on the window which I was directed to, I was told that an email had been sent out, however, I had shown the friendly staff proof that I did not receive it. With them unable to assist I left the store, at which time I received the correction email. Dion Wired your promises of an exceptional deal have left me worse off - in both time and money. Your staff, though, particularly Ernest (at the Woodmead) branch are to be commended - they were professional and kind to a disappointed customer.