AR
Athabile R
1 reviews | Active since Dec 2018
07 Jan 2019, 19:13
Dion wired big ****** and ********
I’ve logged this complaint before all I got was automated message and no assistance. I bought washing machine on 23 November 2018 and today it’s the 7 of January and I still haven’t received my machine.. I’ve been calling the store and they last told me they waiting for stock until today.. you are ********
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Dion Wired's replyOfficial
08 Jan 2019, 14:35We are pleased to inform you we have received your re-occurring query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 41065 as was advised by the store that they contacted you previously to explain the situation.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 41065 as was advised by the store that they contacted you previously to explain the situation.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Dion Wired's reply08 Jan 2019, 14:35
Official
We are pleased to inform you we have received your re-occurring query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 41065 as was advised by the store that they contacted you previously to explain the situation.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 41065 as was advised by the store that they contacted you previously to explain the situation.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***