DION WIRED - BAD SERVICE - DELIVERED STOCK NOT ON STANDARD

I bought a Defy Fridge at Dion Wired Cresta on 15th March 2018, 16h30. They delivered the fridge on Saturday, 17th March 2018. I was not home to receive the fridge but as I arrived home I opened the sealed box to install my fridge. The fridge was dirty inside as if the doors was left open. I found leaves and dust on the freezer side and one of the shelves in the freezer was missing. I phoned DIOn Wired Cresta to complain and they assured me that they will replace the fridge on Monday (Today) 19th March 2018 which I am still waiting for. I called the store to follow up on when the new fridge will be delivered and no manager was in the store to assist and no one new who my Sales guy was and obviously no one new what was going on with my order. Benedict took my number to let a manager call me back and I asked how long as it is already 15h00 and she couldn't give me a time as there is no manager in the store. Upon insisting to try and find out what the situation is the lady, Benedict dropped the call. I phoned back twice with no answer after the third attempt she answers again and says the call dropped. I still dont know when I will receive my new fridge and am truly disappointed in the DIOn Wired service as I paid a lot for this fridge and this is the service you received.

STAY AWAY FROM DION WIRED! JUST TAKES YOUR MONEY!