MD
Marwicke D
1 reviews | Active since Dec 2018
12 Dec 2018, 16:33
Dion Wired bad delivery service
I have been waiting for 3 weeks to have a stove delivered from Dion wired. I understand that there was a back log due to black Friday sales, but the communication is non existent. They just gave me a sales consultant to talk to and he doesn't know what the heck is going on or when the stove will be delivered. I will never again buy anything from Dion Wired and will advise anyone and everyone I talk with to stay away from this bad customer service.
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Dion Wired's replyOfficial
13 Dec 2018, 09:27 We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number #20583
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number #20583
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Dion Wired's reply13 Dec 2018, 09:27
Official
We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number #20583
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number #20583
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***