Dion's Operations Manager Misleads customer

Nkululeko you advised that the funds would reflect immediately (In-store) as opposed to Online.<br> Took nothing with me but my credit card and small change for the taxi and routed to Dion for my refund and intentionally would board the taxi back to the CBD to start my shift. <br> Arrived at Dion awaited the Ass. manager for quite some time, requested the staff to call the Ass. manager several times as I am in a hurry. <br> Refund actioned. Withdrew some cash from the credit card - no funds available. Went to the bank, queried why this is so as Dion refunded me, bank advised that refund would take approximately 3-5 business days. (I am not accustomed to requesting refunds at any other retailer and so on therefore I do not know what this process entails). <br> No money to get home! (Only had the few coins on me which was to board a taxi to the Cavendish mall thinking that I can access the refund's money. <br> Did not know what to do, Lowered my pride and felt like a vagrant, after many considerations spoke to the Manager at Partners Hair Design for Men for some assistance. Being the regular and loyal customer I am at the Salon (PHD) as per the Manager herself, my request was indeed fulfilled. <br>