Dion made me run from Pillar to post

Good Day, <br> <br> I take cognizance the apology letter however one can't ignore the real life issues linked with it. I entered the store at around 1 and left the store about 17H30, I was personally inconvenienced because one card ws diactivated and this made the lady who was helping me incompeten which is incorrect, she did all the sales consultant could do and oversee that I left the store happy but that ws not the case. I was from work and had not eaten equally her ( Roshnie) I had to travel between stores and what if I caused an accident as there was traffic, <br> <br> I think I deserve some gratitude.I was told that the Game card was still active and that I can use the Game store for my purchases. MY Game card was closed and had not idea that it was still active, then I was told to go and get my card and when I got there I had to do security check question which I failed due to the up and down. more salt to the wound. Someone needs to address this issue. Roshnie felt despondent as she was not getting any joy from the Agent Head Office. I felt no attention to detail was given me and felt I am not worth any client that opens an account or maybe more emphasis is given to cash paying clients