1 reviews | Active since Oct 2016

02 May 2017, 07:05

DION DAMAGES MY MICROWAVE AND RETURN IT WITHOUT EXPLANATION

<p>I bought a Microwave previously, and dropped it there within the 2year warranty to be repaired as the plastic inside the machine (Behind the door) had burned, meaning it could not resist the heat . I was told my slip was not clear and they needed my bank statements, i did that, and still they refused repair.</p> <p> </p> <p>More to that my machine came broken which means it was either not handled with care during transport or a heavy substance was put on top of it during storage, i need my machine in a good state.</p>

0
Replies (2)
Dion Wired
Dion Wired's reply02 May 2017, 15:56
Official

Good day,

We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation

Regards

Dion Wired Customer Service

***

***

's update24 May 2017, 21:02
Reviewer Update

Greetings , the team intervenend and an amazing leader at Kollonade Dion made magic, i am sorted now thank you :-)