Delivery sucks!

<p>I bought from Dion on the 16th of December and asked for delivery on the 21st of December, (that would be ample for them to plan not to fail I thouht). On the 21st I was asked to wait up until 7pm for a delivery which never came and this after numerous follow ups after the previous promised "by 5pm delivery had failed". There was no apology or follow through on that day and even the next. Dion Wired wont even help me with their delivery people's numbers so I can at least help them coordinate. All I know right now is how they have long been unhappy with their delivery service, but I need a solution.</p>