Delivery Promise Not Fulfilled & No Communication

We bought and paid for our tv last week Wednesday (25 Nov) and were told that by Friday, we would be contacted as to whether the tv had arrived yet from another branch or whether we would have to wait until Monday to receive one from the stock order from the supplier. WE WERE NEVER CONTACTED. We had to call twice, once on Sunday and another today (Monday). We were then informed that OUR tv had in fact been sold to another customer and we would have to wait until Wednesday, when we would have paid for it a week ago!<br> \Black Friday"is not an acceptable excuse as to why we did not receive the tv we paid for! We are appalled at the service and will definitely be shopping elsewhere in the future. """