delivery

Bought a sumsang French door Fridge 24-Nov-2017 at Menlyn Dion wired thinking il receive my fridge the next coming weekdays from the day of purchase....can u you believe it when I say it already 3weeks and I haven't received anything.i call the shop everydayi speak to different Managers every day telling me that my fridge shows that it's on its way....I don't know which further steps to take bt Im drained calling and Yelling for what's mine is just depression because at the end of the day nothing is gained