MT
Maureen T
1 reviews | Active since Oct 2015
22 Oct 2015, 15:29
Deliver what you advertise!
About three hours ago, I bought a cell phone advertised in a Dion Wired online promotion. I paid for it and received immediate order confirmation. Someone from Dion Wired in KZN has just called me to say the price advertised online was a mistake and they wouldn't be sending me the phone. I am incensed! If the company has any sense of delivering the promise, they will send the phone to me and ensure that they place correct prices on the web in future.<br> <br> A long-time customer who is now deeply disappointed in this company.<br> <br> Deliver what you advertise!
Helpful (0)
Replies (1)0
Replies (1)Dion Wired's replyOfficial
22 Oct 2015, 15:49Hello Yzergal,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter on our Online Team who will contact you to discuss this matter. Just for the record, their contact number is ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter on our Online Team who will contact you to discuss this matter. Just for the record, their contact number is ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply22 Oct 2015, 15:49
Official
Hello Yzergal,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter on our Online Team who will contact you to discuss this matter. Just for the record, their contact number is ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We referred the matter on our Online Team who will contact you to discuss this matter. Just for the record, their contact number is ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
