AM
Andile M
1 reviews | Active since May 2015
28 Jul 2015, 20:55
Damage goods and bad attitude by staff
On da 20/07/2015 I bought a CD at Doin-Wired at Galleria Mall Amanzimtoti for R300.00 . Apperantly the CD is not working due to scratches . I went they today to complain I first spoke to lady who worked at service dept she was not interested in my complain I asked for manager then store manager came her name is Amanda she was also not bothed what I said she said well it too late you should have brought the CD same day sorry. Nobody is feeling for me as I spent R300 for this item. I'm expecting at least please bring in that CD we will have a look at it maybe it your game or something, but no we as Doinwired not interested in wat you saying you lost your R300 sorry
Helpful (0)
Replies (1)0
Replies (1)Dion Wired's replyOfficial
29 Jul 2015, 10:26Hello Andile060,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Senior Management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Senior Management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
Dion Wired's reply29 Jul 2015, 10:26
Official
Hello Andile060,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Senior Management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the Dion Wired Senior Management for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***
