AM
Andile M

1 reviews | Active since May 2015

28 Jul 2015, 20:55

Damage goods and bad attitude by staff

On da 20/07/2015 I bought a CD at Doin-Wired at Galleria Mall Amanzimtoti for R300.00 . Apperantly the CD is not working due to scratches . I went they today to complain I first spoke to lady who worked at service dept she was not interested in my complain I asked for manager then store manager came her name is Amanda she was also not bothed what I said she said well it too late you should have brought the CD same day sorry. Nobody is feeling for me as I spent R300 for this item. I'm expecting at least please bring in that CD we will have a look at it maybe it your game or something, but no we as Doinwired not interested in wat you saying you lost your R300 sorry

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Replies (1)
Dion Wired
Dion Wired's reply29 Jul 2015, 10:26
Official
Hello Andile060,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the Dion Wired Senior Management for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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