Complaint

<p>I purchased a brand new Lenovo Intel laptop for my son on the 28th Jan 2017. I registered for the 3year on site warranty and returned the laptop to the Woodmead branch on the 29th June 2017 as the hard drive was faulty? I was told the hard drive needed to be replaced? after 6months? The laptop was sent to Incredible Solutions to be repaired. I received a call this yesterday to say the laptop was ready to be collected. I have now just booted the machine and the laptop is still faulty? Surely the technician checks the machine before it is returned? Shocking service from incredible solutions. Now I must drive all the way back to Woodmead and wait another month??This is unacceptable?</p>