Canal Walk DION WIRED - Stay far far away.

Dion Wired

I am very disappointed in the level of service you provide. I can write an essay to express my feelings, but really do not have the energy to do so. BOUGHT a Washing Machine in store in November. Was told it will be delivered on the 28th or 29th of November.

Until today, nothing. No communication whatsoever.

"Good day,

We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number #15358

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thank you.

Rina Taute Group Customer Service Advisor MASSDISCOUNTERS, t/a Game and DionWired Tel: ********** 297 / Fax: ********** E-Mail: **********

The above has been sent to me on the 5th of December. Still nothing after that. The reply I am going to get on this post is most probably going to be exactly the same. Just a copy an paste of a message.

Level of service is horrible. Really, really bad.