Broken TV

Hi there I have a huge complaint and im very upset…. I,m thinking if I dont get my way im going to the radio ie: JacarandaFM.

Friday 05 October, I bought a Samsung 55” LCD 4k TV from your menlyn store. The assistant I bought it from did an inspection but never explained to me that I should let a proffesional install the TV.

Saturday 06 October, I woke up called my neighbour and installed the TV, when I switched it on it had a huge black spot. I took it back to the store, where it was inspected and I was told that It will not be replaced as it was me who broke the screen.

I argued but the store Manager told me it was my fault, he prommised me to get in touvh with samsung and will try to sort out the issue on monday. The sunday I called hm on his cellphone and I even appologized If i acted untowards against him as it was not my intention.

Tuesday 10 Oct he promised me to get me a Damage report and a quote for how much it is going to cost to fix the TV. After countless calls, whatsapps messages and emails I am still waiting for my damage report and my quotation. The TV is booked in at Dion Wired Menlyn and im sitting without a television. I am currently paying for something I have no use of.

Sort this out with Charles Shulse, store manager of Dion Wired Menlyn, but while you are busy at it I will start complaining on social media and I will end up complaining on the breakfast show on jacaranda fm and every radio station that will hear me out.

Sort this out

Warren