1 reviews | Active since Jun 2015

03 Jan 2016, 00:17

Bongi the security is rude and disrespectful

As a old employee of Dion Wired Tygervalley, i decided to support them and come buy a fan. Everyone was friendly and helpful. Was a good experiene overall. But when i greeted Bongi she made a remark about my weight. Now i think that was uncalled for. At that point i decided not to support Dion Wired again. I bought the fan and left and won't come back. I am moving into a new place and need a lot of stuff for it but won't buy it at Dion Wired. I know because i worked there they will just talk to Bongi and leave it. So I will take my business elsewhere. No offence to business. Just because of Bongi. I don't want anyone to call or email me. I am done with Dion Wired. I will not come and support again.

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Replies (1)
Dion Wired
Dion Wired's reply03 Jan 2016, 11:54
Official
Hello ecmalan89,

We acknowledge receipt of your complaint with reference ***6 and apologize for the poor service rendered to you by Security.

As you are aware Security is an outsourced function but we will not allow them to treat our customers with disrespect. The matter will be taken up with their Management and action will be taken.

We look forward having you in the store again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73