Black friday **** wrongly blamed on the banks

<p>I had stayed up until midnight to buy some appliances for a new house we had bought. After checking various sites, I concluded that the only thing I really wanted was a Samsung fridge. After trying over and over and on various devices, I kept getting an error message about the address I had entered. I tried calling them and could only get hold of them at around 9am. I was told that the issue was with the bank and not with Dion wired. They also said that if we chose the EFT the transaction would go through. Non of this was true as I had tried every option possible. My dad even drove from Port Shepstone to Durban to ask them about the issue and they redirected us to the helpdesk. No one has helped us and we were unable to buy what we had intended to buy. The whole deal, in my mind was a huge ****, not allowing customers to buy what they wanted. I have tried to escalate the issue with no avail. I have shopped an Dion Wired numerous times and this is the first time I am terribly dissapointed. If I do not get a satisfactory resolution to the time, money and effort I have spent for nothing, I will go beyond Dion Wired and escalate this as far as I can. They really do not care about the customers!</p>