rR
ruan R
1 reviews | Active since Sept 2016
29 Feb 2016, 14:32
Bill Statement
Good Day<br> <br> I have send out 2 mails regarding my bill statement for February 2016. RCS and the dionwired services department don't respond to my emails. I have no idea why they don't send my bills via email. This has happened twice now. Can you pls assist by getting my Bill statement from them. Card number: ***55 1854. If they keep on doing this I will stop my payments, how am I suppose to follow my bill if they dont send out my statement.<br> <br>
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Dion Wired's replyOfficial
29 Feb 2016, 15:07Hello ruemister,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Dion Wired's reply29 Feb 2016, 15:07
Official
Hello ruemister,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to the Credit Provider, RCS, who will contact you to discuss this matter. For the record you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,