1 reviews | Active since Dec 2016
Bad Service/Lairs/Empty promise
DionWired mistakenly put me on ITC because of an error they made on their side. I spoke to a consultant yesterday to assist with this matter, the call center team leader Abegail George promised me that this matter will be solved by 14:00 pm today and I will receive an email from her. It’s end of business day and no attempts were made by her to contact me or even resolve my query, she made empty promise and even **** to me regarding this matter. When I called to speak to her I was told she has already left the office and I was asked to stay on the line, after a while the call just cut. I still have an unresolved query which is inconveniencing me.
Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Dion Wired Accounts department, for further investigation and assistance.
Regards
Dion Wired Customer Service
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Good day,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to RCS Head Office, who manages the Dion Wired Accounts department, for further investigation and assistance.
Regards
Dion Wired Customer Service
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