CF
Chantal F

1 reviews | Active since Jul 2016

27 Jul 2016, 08:46

Bad service and false advertising

<p>As advertised I purchsed a Laptop from their brochure and paid in full but they explained that it was to be in stock the following two days and will be follwed up with me. Two weeks later and several excuses, with absolutely no contacting me as to what the outcome may have been I returned to Dion wired for my full refund. No effort was made to me as a customer and the management was extremely poor. They told me they do not do inter branching with other stores located in the area. I will never again buy anything from this place.</p>

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Replies (2)
Dion Wired
Dion Wired's reply27 Jul 2016, 09:05
Official

Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Dion Wired
Dion Wired's reply29 Jul 2016, 06:46
Official

Good day,

Store Management tried to contact you on the number provided but was unsuccessful.

Management will be in contact with you via email.