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Nzwakazi N
1 reviews | Active since Jun 2019
26 Nov 2019, 12:05
Bad Service
Im very very disappointed by the service received. I made a payment for removal of fridge doors on Friday 21st November last week after being pestered by James and Quinton at Dion Canal Walk to make a payment. But till to date my fridge is standing in my garage they haven't sent the technicians to come and do the work as promised.
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Replies (1)
Dion Wired's replyOfficial
26 Nov 2019, 13:19Good Day Nzwakazi
Thank you for bringing this to our attention.
We apologize for any inconvenience this has caused you. I have escalated the matter through to management. You may expect to be contacted by management within the next 24hours. The reference for your complaint is "Complaint #294746"
Kind Regards
Marshalino Jankowski
Dion Wired Online Support: Tel: ***3
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
Thank you for bringing this to our attention.
We apologize for any inconvenience this has caused you. I have escalated the matter through to management. You may expect to be contacted by management within the next 24hours. The reference for your complaint is "Complaint #294746"
Kind Regards
Marshalino Jankowski
Dion Wired Online Support: Tel: ***3
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
Dion Wired's reply26 Nov 2019, 13:19
Official
Good Day Nzwakazi
Thank you for bringing this to our attention.
We apologize for any inconvenience this has caused you. I have escalated the matter through to management. You may expect to be contacted by management within the next 24hours. The reference for your complaint is "Complaint #294746"
Kind Regards
Marshalino Jankowski
Dion Wired Online Support: Tel: ***3
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za
Thank you for bringing this to our attention.
We apologize for any inconvenience this has caused you. I have escalated the matter through to management. You may expect to be contacted by management within the next 24hours. The reference for your complaint is "Complaint #294746"
Kind Regards
Marshalino Jankowski
Dion Wired Online Support: Tel: ***3
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
www.dionwired.co.za