TN
Takalani N

1 reviews | Active since Sept 2018

21 Sept 2018, 22:09

Bad customer service

Very bad service from this store, I returned my microwave for fixing on 24 July they committed to fix it within 21 or they will replace it until today it’s not fix and I haven’t got a new one. They don’t even bother to update me.

0
Replies (2)
Dion Wired
Dion Wired's reply22 Sept 2018, 09:42
Official

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number ***9. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,

Dion Wired
Dion Wired's reply26 Sept 2018, 16:35
Official

Good Day

As discussed with management the matter has been attended to.

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,