Bad after sales service

<p>Between Dion Wired Gateway & Samsung i am disgusted with their after sales & warranty issues.In December last year i sent in my Samsung tablet for repairs for not charging.I nerver heard from either party till i called them in February.Dion Wired gave me Samsung repair centre in Springfield Park.The technician quoted me a price of R3100 to repair as the charging pin is damaged and does not cover warranty or a refusal of quote fee of R180.I refused both & opted to go back to Dion Wired where i purchased the product.I sent email to Dion Wired Headoffice & got the manager(Dinesh) to call me who promised to sort out the matter.I never heard from him again returned to the store 3 weeks later to follow up. I put my case forward to the manager.He called Samsung in my presence & the technician now says there was physical damage to the charging pin which i dispute as it was in very good condition.The technician then offered to repair at R2800.I refused as the item was in warranty when booked in & there was no physical damage to the tablet.I advise all you to not buy any samsung item from Dion Wired.Both parties do not look after the customer interest after sales.</p>