AR
Amith R
1 reviews | Active since Jun 2018
13 Aug 2018, 14:04
Apalled !
Absolutely disgusted in the service and staff at this Canal Walk branch. From the manager named Burger, the sales person named Dylan right down to the receptionist named Nicole. Blatantly rude and arrogant, poor customer interaction and no regard for the client. This is how DionWired has treated us after spending well of R30k in this branch. I strongly suggest choosing another retailer to anyone who is thinking of shopping here.
Helpful (0)
Replies (2)0
Replies (2)
Dion Wired's replyOfficial
13 Aug 2018, 15:23We are in receipt of your complaint with reference ***1 and apologise for the poor service rendered to you at this store.
This is unacceptable and not the norm in our stores. We forwarded your complaint to the Regional Manager for investigation where after he will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Dion Wired's reply13 Aug 2018, 15:23
Official
We are in receipt of your complaint with reference ***1 and apologise for the poor service rendered to you at this store.
This is unacceptable and not the norm in our stores. We forwarded your complaint to the Regional Manager for investigation where after he will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Dion Wired's replyOfficial
14 Aug 2018, 11:36We confirm that the Regional Manager, Richard Leach contacted you to discuss this matter. He will investigate the matter and corrective action will be taken.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Dion Wired's reply14 Aug 2018, 11:36
Official
We confirm that the Regional Manager, Richard Leach contacted you to discuss this matter. He will investigate the matter and corrective action will be taken.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,