RB
Rocco B
1 reviews | Active since May 2013
25 Mar 2019, 13:51
Advertising products online they don't have stock of anywhere.
Advertising products online which they don't have in stock anywhere or online. Samsung Galaxy A8 advertised at a discounted price of R4999 until 26 March 2019. It doesn't say anywhere while stocks last so they can at least offered it at the same price while they wait for stock like most reputable stores do. This is false advertising just to attract people. Legally if something is offered at a price and the price is accepted, it is a binding contract. Even phoning the online helpline didn't help.
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Replies (2)0
Replies (2)
Dion Wired's replyOfficial
25 Mar 2019, 16:40Hi Rocco,
I tried calling you but with no luck so I left a voicemail.
Please note that I have inspected the advert and under each cellphone deal it states "while stocks last".
The phone was available and is sold out because of how popular the deal was and also considering the promotional price was R6999 in our catalogue and this extra discount was added to until the 26th.
If you require any additional assistance please contact ***.
I will try to follow up with you in the morning.
Kind regards,
Brad Adriaan
I tried calling you but with no luck so I left a voicemail.
Please note that I have inspected the advert and under each cellphone deal it states "while stocks last".
The phone was available and is sold out because of how popular the deal was and also considering the promotional price was R6999 in our catalogue and this extra discount was added to until the 26th.
If you require any additional assistance please contact ***.
I will try to follow up with you in the morning.
Kind regards,
Brad Adriaan
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
Dion Wired's reply25 Mar 2019, 16:40
Official
Hi Rocco,
I tried calling you but with no luck so I left a voicemail.
Please note that I have inspected the advert and under each cellphone deal it states "while stocks last".
The phone was available and is sold out because of how popular the deal was and also considering the promotional price was R6999 in our catalogue and this extra discount was added to until the 26th.
If you require any additional assistance please contact ***.
I will try to follow up with you in the morning.
Kind regards,
Brad Adriaan
I tried calling you but with no luck so I left a voicemail.
Please note that I have inspected the advert and under each cellphone deal it states "while stocks last".
The phone was available and is sold out because of how popular the deal was and also considering the promotional price was R6999 in our catalogue and this extra discount was added to until the 26th.
If you require any additional assistance please contact ***.
I will try to follow up with you in the morning.
Kind regards,
Brad Adriaan
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
Dion Wired's replyOfficial
26 Mar 2019, 08:42Hi Rocco,
Thank you for taking my call.
As discussed over the phone, I have forwarded all the feedback you have given to our web team to try and make the necessary changes.
Kind regards,
Brad Adriaan
Thank you for taking my call.
As discussed over the phone, I have forwarded all the feedback you have given to our web team to try and make the necessary changes.
Kind regards,
Brad Adriaan
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***
Dion Wired's reply26 Mar 2019, 08:42
Official
Hi Rocco,
Thank you for taking my call.
As discussed over the phone, I have forwarded all the feedback you have given to our web team to try and make the necessary changes.
Kind regards,
Brad Adriaan
Thank you for taking my call.
As discussed over the phone, I have forwarded all the feedback you have given to our web team to try and make the necessary changes.
Kind regards,
Brad Adriaan
Dion Wired Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 DW CARE (***)
Dion Wired Sure Extended Warranty Enquiries: Tel: ***