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Anele D
1 reviews | Active since Mar 2015
01 Mar 2015, 11:48
ACER - Acer Aspire Switch 10 Hybrid PC
I'm very disappointed with the customer service at Dion Wired in Canalk Walk. They have advertised Acer Aspire Switch 10 Hybrid PC in their store. On the price tag it also stated that the product is available on Contract with Cell C. When I enquired about contract details I got contradicting stories from two sales person on the floor. One said they will get the details from Cell C. The other one said they are no longer offer the contract because Cell C pulled out of the deal. I also send an email to [Email Removed] to enquire about the contract details. This also didn't help.<br> <br> My contact details<br> [Email Removed]<br> ***
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Replies (1)Dion Wired's replyOfficial
04 Mar 2015, 08:50Hello Anele03,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to discuss the different options.
We look forward having you in our stores soon and thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to discuss the different options.
We look forward having you in our stores soon and thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Dion Wired's reply04 Mar 2015, 08:50
Official
Hello Anele03,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to discuss the different options.
We look forward having you in our stores soon and thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you to discuss the different options.
We look forward having you in our stores soon and thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
