MK
Melihzar K
1 reviews | Active since Sept 2016
27 Jul 2017, 06:17
Account Close Request
<p>Hi Dion Wired, </p> <p> </p> <p>I am not very happy that my account is still open. I have requested to close since 25 April 2017. I have paid the full amount & I still get the monthly statement. I have called in the past more than twice to request the account to be closed. </p> <p> </p> <p>Kindly please close the account as I have PAID full amount at Canal Walk Store. </p> <p> </p> <p>Thank you, </p> <p> </p> <p>Melihzar</p>
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Dion Wired's replyOfficial
27 Jul 2017, 15:06Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was escalated to the RCS Head Office, who is the credit provider for Game, for further assistance.
Regards
Dion Wired Customer Service
***
Best regards,
Dion Wired's reply27 Jul 2017, 15:06
Official
Good day,
We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.
This matter was escalated to the RCS Head Office, who is the credit provider for Game, for further assistance.
Regards
Dion Wired Customer Service
***
Best regards,