Account cancellation

Item: Dion Wired
Rating: 1
Author: Masindi M

Account cancellation is a big problem.

Helpful (0)

Replies (3)

Dion Wired's replyOfficial

21 Sept 2018, 16:53

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number ***0. This number should be retained for reference purposes. The matter will be referred to the RCS accounts Senior Management who will contact you to discuss this matter.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,

Dion Wired's reply21 Sept 2018, 16:53

Official

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,

Masindi M's updateReviewer Update

22 Sept 2018, 11:32

I was promised that the account will be closed long time ago, it is just an empty promise, trust me.

Masindi M's update22 Sept 2018, 11:32

Reviewer Update

I was promised that the account will be closed long time ago, it is just an empty promise, trust me.

Dion Wired's replyOfficial

27 Sept 2018, 09:57

Good Day

As discussed with management the matter has been attended to.

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,

Dion Wired's reply27 Sept 2018, 09:57

Official

Good Day

As discussed with management the matter has been attended to.

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,