70inch SONY LED TV - Sony Warranty Claim

I had a defect (TV rebooting) with a 6 month old Sony Bravia 70 inch LED TV, and phoned Sony about the problem. Was advised to take it to an accredited repair centre, of which there are only 2 in Cape Town. The TV was beyond economical repair, so a copy of the technical report was sent to Dion Wired in Blue Route Tokai. Its now more than two months later, neither Sony or Dion Wired can tell me what is going on, and when I will get a new TV.