3 Year warranty on laptops

I purchased two laptops in December 2017 and wasn’t able to register for the 3 year warranty according the instructions on the box. I have contacted the Cradlestone branch several times, emailed customer care and communicated with Bongani Mulaudzi (sales manager) but I still have no information on how to complete the process. According to news reports Incredible Solutions is being liquidated. I find that the issue has been very poorly handled and even though there has been a tweet on the Dion-Wired feed regarding the warranty yesterday, I still have absolutely no information of how to register.