RS
Richard Seton-Rogers

1 reviews | Active since Oct 2014

27 Feb 2016, 10:18

2 weeks and still no service

An expensive dishwasher still under warranty has been broken for 2 weeks and after logging calls and multiple visits to the branch and a promise of 24 hour service nobody even contacts me after I leave.

0
Replies (1)
Dion Wired
Dion Wired's reply27 Feb 2016, 10:57
Official
Hello setonr,

We acknowledge receipt of your complaint with reference ***6 and apologize for the delay in resolving this matter.

Senior management will investigate this matter and will arrange for a technician to attend urgently and will give you updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73