**** to help us

We called dinokeng to explain that it's unfortunate that we had to work til 24 December 2022 and we check in at dinokeng Resort at 23rd if can help to move date or help to book another stay and pay more in 2023 ...they rep**** Good day,

Please send us the work schedule so we can send to management , as bookings cannot be moved/ changed 14 days within check in dates .

Charmaine

SEASON’S GREETINGS AND BEST WISHES FOR THE NEW YEAR FROM OUR TEAM TO YOURS. And everything was sent 2weeks before arrival work schedule work letter company registration id's and everything that you need to help cause it's not planed and they rep**** to help and then we phoned in to speak and they said all time management not in and delayed everything so we lost alot of money which they could help as they a very big company that has good reviews and they should look into our situation that it was unexpected that our boss wanted us to work till 24th they shouldn't ignore our calls and not respond our emails cause they left us not knowing what was gona happen to our booking...so I'm upset not with money lost but with a company that could not help there customer in such a need that we could not change to be there and they ask for all documents knowing that they didn't bother to help but to make us happy that they were but **** ...well I think they look at this situation properly cause all legal documents was presented ...and they choose to ignore it...so y have terms and conditions which they don't bother to keep to it ...please help us hello Peter cause they are not professional to do it