KT
Krystle T

1 reviews | Active since Oct 2017

26 Mar 2021, 11:59

Default in payment owed to us due to poor result in product and not fixing the product and then in return not paying us back when promising to do so.

Dineo Phokane Holdings owe us R44 750. Due to poor workmanship on an order as well as a delivery where none of the items were salvageable, it was agreed that they would redo the order. This was approximately 8 months ago. We lost more than the value above as we needed to pay another company to complete the order. Their factory was then hit with covid and closed for isolation. After 6 weeks I asked them when I would expect the 1000 Coveralls, in which they then said they were in financial difficulty. However they had made 1000+ Isolation gowns for other clients and then the client did not buy their stock so they were trying to sell it on Facebook. All during the time where they should have fixed the order. After months of struggles and lack of communication, we sent out 2 letters of demand which were ignored. We however have been in talks on whatsapp and since October every payment plan to repay us has been missed with excuses and every month the same situation during pay day arises. Now i am being ignored by both Dineo and Kevin. This is now being taken further with legal action as they have received funding from the Government for orders and were meant to pay us back but refuse to engage in conversation and ignore us.

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