....Now there's feedback. You must be joking.

An Update. We finally received our couch after having to deal with the delivery company directly because of no response again from Lyle after some 50 calls trying to confirm where our couch was. He did not call to check whether the dissatisfied customers had received the couch. Only today, weeks later did i receive a message from Lyle - not asking about the couch mind you, asking me to remove my last post from hello peter. Audacity like this belongs in Hollywood. After asking him whether he thought it was right to ignore clients he told me that he was not responding because i was being an ***hole. Happy to share whatsapp mssgs with anyone on here so you can see the multiple " Hi Lyle, hope you're well, just following up on our couch" mssgs we sent with zero reply. You're right Lyle - what ***holes we were following up on a purchase from you with such language. And in the end, mores the pity because the product is actually good but how can someone deal with you when you have zero customer service ethic. You had so many opportunities to just respond to say - It's going to be late. We are struggling to get stock out etc etc etc. but nothing. And now you're harassing me on whastapp to take my review down? Seems you do have my number and are able to make contact - several times a minute even - when it suits you but not when the client wants feedback. As I say, real pity because the stuff is good but couldn't recommend that anyone does business with you.