NR
Nonkanyiso R
1 reviews | Active since Dec 2021
26 Jun 2022, 15:59
Worst customer service
Worse customer service, my policy lapsed last according to them but I kept on deducting. In April I filled in cancelation form and refund form. I have not received the money till today. Every time I go to the branch they say my forms are with compliance since then. I have to spend money on petrol to go to the branch and enquire because the head office goes unanswered
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Replies (1)
Dignity Group's replyOfficial
11 Jul 2022, 14:19 “Dear Client, we thank you for contacting us regarding your situation. Please be advised Hello Peter does not allow us to view your contact details. In light of your issue we kindly request that you contact us on **********/ *********** or view our website www.dignitygroup.co.za which has downloadable forms to address your issue with us, so we can assist you timeously.
Kind Regards
Dignity Group”
Kind Regards
Dignity Group”
Dignity Group's reply11 Jul 2022, 14:19
Official
“Dear Client, we thank you for contacting us regarding your situation. Please be advised Hello Peter does not allow us to view your contact details. In light of your issue we kindly request that you contact us on **********/ *********** or view our website www.dignitygroup.co.za which has downloadable forms to address your issue with us, so we can assist you timeously.
Kind Regards
Dignity Group”
Kind Regards
Dignity Group”