OJ
Odwa J

1 reviews | Active since Aug 2018

30 Nov 2022, 13:20

Very bad customer service

Do not take up a policy with dignity group. Very bad service, the consultants have no sense of urgency. You don’t get any assistance, never return calls. I requested for a form to change my banking details, still haven’t received it. Please save yourself the trouble

0
Replies (1)
Dignity Group
Dignity Group's reply15 Dec 2022, 08:36
Official
 “Dear Client, we thank you for contacting us regarding your situation. Please be advised Hello Peter does not allow us to view your contact details. In light of your issue, we kindly request that you contact us on ***/ *** or view our website www.dignitygroup.co.za which has downloadable forms to address your issue with us, so we can assist you timeously. 

Kind Regards 

Dignity Group”