MM
Mpendulo M

1 reviews | Active since Mar 2009

17 Jun 2021, 12:59

Triple unauthorized deductions

I am still waiting for my refund on a policy I canceled on the first because it deducted 3 times from my bank account within a space of 2 days. I managed to reverse 1 installment and requested the refund of the two installments but till today they haven't refunded my installments and I also made a cancelation of that policy. Policy number 652423

0
Replies (1)
Dignity Group
Dignity Group's reply10 Aug 2021, 15:34
Official
Good Day, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kindly provide us with your contact Info so that we may get back to you.
We apologize for the inconvenience caused. please may you direct message us your contact details on our Facebook page at https://www.facebook.com/dignitygroup.co.za OR  you view our contact details on our website:https://dignitygroup.co.za/contact-us. as this platform is not allowing to view your contact details 

Best regards,