FM
Faith M
1 reviews | Active since Jan 2021
01 Mar 2022, 19:09
Refund claim
My dad passed away last year January, but they never stopped deducting monthly premiums. I claimed (early) last month for a refund, up to today there is nothing happening instead they not answering their office phones in East London where I submitted my claim. I have called the whole of today to no answer
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Dignity Group's replyOfficial
11 Apr 2022, 10:42Good day Sir/Madam
we are sorry about your delayed refund normally our refunds process takes 14 working days, it may be less than that but in excess you can do a follow up, we hope that your refund has been paid if not kindly contact our offices and our friendly consultants will assist you.
Thank you, your review is highly appreciated.
we are sorry about your delayed refund normally our refunds process takes 14 working days, it may be less than that but in excess you can do a follow up, we hope that your refund has been paid if not kindly contact our offices and our friendly consultants will assist you.
Thank you, your review is highly appreciated.
Dignity Group's reply11 Apr 2022, 10:42
Official
Good day Sir/Madam
we are sorry about your delayed refund normally our refunds process takes 14 working days, it may be less than that but in excess you can do a follow up, we hope that your refund has been paid if not kindly contact our offices and our friendly consultants will assist you.
Thank you, your review is highly appreciated.
we are sorry about your delayed refund normally our refunds process takes 14 working days, it may be less than that but in excess you can do a follow up, we hope that your refund has been paid if not kindly contact our offices and our friendly consultants will assist you.
Thank you, your review is highly appreciated.