NM
Nqobile M
1 reviews | Active since May 2021
03 May 2021, 22:15
Complaint about Dignity group
I have a funeral policy with Dignity which I took long time ago and it's still deducting premiums. My insured person passed away on 20th April, I made a claim and it was declined stating that I'm in arrears. What I don't understand is that they are continuing deducting premiums up to now and they didn't terminate the policy. Please assist. Deceased details: Fani Johanna Mahlangu ID No. ***, Policy No.#***. My ID No. ***, Cell No. ***
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Dignity Group's replyOfficial
03 Jun 2021, 10:47 Good Day, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kindly provide us with your contact Info so that we may get back to you.
We apologize for the inconvenience caused. please may you direct message us your contact details on our Facebook page at https://www.facebook.com/dignitygroup.co.za OR you view our contact details on our website:https://dignitygroup.co.za/contact-us. as this platform is not allowing to view your contact details
We apologize for the inconvenience caused. please may you direct message us your contact details on our Facebook page at https://www.facebook.com/dignitygroup.co.za OR you view our contact details on our website:https://dignitygroup.co.za/contact-us. as this platform is not allowing to view your contact details
Best regards,
Dignity Group's reply03 Jun 2021, 10:47
Official
Good Day, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kindly provide us with your contact Info so that we may get back to you.
We apologize for the inconvenience caused. please may you direct message us your contact details on our Facebook page at https://www.facebook.com/dignitygroup.co.za OR you view our contact details on our website:https://dignitygroup.co.za/contact-us. as this platform is not allowing to view your contact details
We apologize for the inconvenience caused. please may you direct message us your contact details on our Facebook page at https://www.facebook.com/dignitygroup.co.za OR you view our contact details on our website:https://dignitygroup.co.za/contact-us. as this platform is not allowing to view your contact details
Best regards,