Bad service

I was checking the tracking software to see where my vehicle was and found that our account on the Digit Server was blocked. I phone Jozua and reported it to him and he informed me that all the vehicle being managed by their company was blocked by Digit. Their technician will come and replace the tracking units with the new units of a different company. So yesterday, 2 weeks later, Hugo arrived, again not keeping to his appointment for Thursday last week. NO UNITS. They will have to remove my units and send it to Johannesburg. I have to wait 2 weeks. I asked them to remove the units and rather not replace them in 2 weeks. I would like to cancel the service as we were not informed that their company was blocked by Digit Head Office. Apparently they hoped we will not see that we are not able to check the tracking unit. After they butchered my piece of junk car, it didn't start again. I phoned Hugo and he promised to come around today to fix it, and as per the Digit norm. He didn't pitch up. Do not deal with any of these Digit companies. Only promises and internal fights. Masters of poor service.