Very Poor Service and Help, product to working!

After several attempts you forced me to write a review on Hallo Peter.

We bought the Office with the 5T OneDrive space in December of 2022, since we have set up the one drive, we had issues they had to solve via Office, They changed my login details several times and was very helpful in the beginning and responded very fast. Up to now 6 months later it’s still not sorted out and I can't use my one drive, this is a big issue as I can’t access my Lightroom or Quickbooks and can’t save any work either. I have explained it several times and messaged and emailed them for assistance, with very slow to no response,

I asked again and again and again. Last response was on the 16th of May, I quote "Good morning Barnard, we hope you're doing well. As mentioned in our previous messages, we advised you on how to save your files. Please make sure to save them as instructed. Rest assured, we will provide you with updates or a replacement once we have further information. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for your understanding."

After asking 3 times again thereafter, last one the 30th of May I get NO response whatsoever via messenger or email. I gave up now!!! I am very disappointed and would really loved this small issue to be sorted out by now!