1 reviews | Active since Jul 2011
******** DEDUCTIONS FROM MY BANK ACCOUNT!!!
You are deducting an amount of R99 every month from my bank account and this is not stipulated for what it is exactly. Can you please provide me with the details of what this is for. Do you have a court letter or appointment letter from any legal entity proving this. Can you please provide me with this lwful and correct letter/ appointment. My account umber at Nedbank is ***. This is very urgent and I need this to be sorted out ASAP. <br> I also want all past deductions to be corrected and put back in my account at your cost as you have deducted from me for the past few months. Should this not be done I will take legal action. youhave no legal right to do so and if you think that you do then please provide me with proof thereof? This is the biggest form of *******ion from a private company that I have ever seen! <br>
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
One of our consultants will contact you shortly. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team
We understand your frustration in this regard and we'll aim to resolve your problem as quickly as possible.
First it's important to understand that DigiCash only facilitates collections for our merchants, from their customers.
Our most typical complaint is as follows:
1. You enter into an agreement with one of our merchants,
2. That merchant contracts DigiCash to collect their fee's from your account,
3. DigiCash's name (instead of the company with whom you contracted with) appears on your bank statement, as mandated by the Reserve Bank.
One of our consultants will contact you shortly. We will then be able to put you in direct contact with the company who asked us to collect these funds from you, and this can then be resolved.
Kind regards,
The DigiCash team