AN
Angelina N
1 reviews | Active since Feb 2015
16 Feb 2015, 09:20
******** debit transactions
There has been small amounts of money that have been debited on my account .When I called the company I was told they were instructed by the company called Rising Blue holding , that of which I don't know anything about them and never entered into any agreement with them. They furnish with a number that is not even working . When I went back to digicash they claim to not being able to get hold of them .I honestly think its just a story and that digicash is ********ly debiting money from my account.
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Digicash's replyOfficial
16 Feb 2015, 15:13Hello namabena,
Regarding your query we want to update you of the action we've taken thus far. We have suspended their account as a result from the unauthorised debit and will take further action depending on their ability to product a mandate.
We have also mailed them requesting them to contact you regarding the complaint, though we suggest that you keep trying to get a hold of them.
Please contact our offices on *** or email us at *** so that we can assist you further in this matter and for you to provide us with the necessary details for us to block your account so no further deductions can take place from Rising Blue Holding.
Kind regards,
DigiCash Team
Regarding your query we want to update you of the action we've taken thus far. We have suspended their account as a result from the unauthorised debit and will take further action depending on their ability to product a mandate.
We have also mailed them requesting them to contact you regarding the complaint, though we suggest that you keep trying to get a hold of them.
Please contact our offices on *** or email us at *** so that we can assist you further in this matter and for you to provide us with the necessary details for us to block your account so no further deductions can take place from Rising Blue Holding.
Kind regards,
DigiCash Team
Digicash's reply16 Feb 2015, 15:13
Official
Hello namabena,
Regarding your query we want to update you of the action we've taken thus far. We have suspended their account as a result from the unauthorised debit and will take further action depending on their ability to product a mandate.
We have also mailed them requesting them to contact you regarding the complaint, though we suggest that you keep trying to get a hold of them.
Please contact our offices on *** or email us at *** so that we can assist you further in this matter and for you to provide us with the necessary details for us to block your account so no further deductions can take place from Rising Blue Holding.
Kind regards,
DigiCash Team
Regarding your query we want to update you of the action we've taken thus far. We have suspended their account as a result from the unauthorised debit and will take further action depending on their ability to product a mandate.
We have also mailed them requesting them to contact you regarding the complaint, though we suggest that you keep trying to get a hold of them.
Please contact our offices on *** or email us at *** so that we can assist you further in this matter and for you to provide us with the necessary details for us to block your account so no further deductions can take place from Rising Blue Holding.
Kind regards,
DigiCash Team